If you are interested in a property, you should ensure that you are willing to accept the offer if you are the successful bidder.
Once you are logged in to your account you will only be able to bid for the size of property that you are eligible for. You may be able to bid for a smaller property if it is not managed by one of our registered providers.
You will not be able to bid for a property larger than you have been approved for.
You should not bid for a property that you would not consider living in. If your bid is successful and you are offered the property, we will count this as an offer even if you later change your mind. You should consider visiting the area and checking out the location before making a bid so that you are sure that you are interested.
Properties may be advertised with restrictions on (such as ground floor properties) may only be open to applicants who cannot manage any stairs. Some properties may have medical adaptations i.e. level access shower, wet rooms or wheelchair accessible / adapted. Applicants who require the medical adaptations will be prioritised for these particular properties. We will be very clear when we advertise a property of any restrictions or conditions that will apply.